Woodland whimsy dashboard

📦 Shipping Information

Processing Time
Orders are processed within 1–2 weeks. During busy periods, this may be slightly longer.

Delivery (UK)
Orders are sent via Royal Mail.
Estimated delivery time: 2–4 working days after dispatch.

Please note: delivery times are estimates and not guaranteed.

If your order hasn’t arrived after 7 working days (UK), please contact us with your order number.

🔄 Returns & Refunds

Due to the custom and handmade nature of our products, we do not accept returns or exchanges.

However, if your item arrives damaged or incorrect, please contact us within 7 days of delivery with a photo and we will be happy to resolve the issue.

We want you to love your order!!

Custom orders cannot be cancelled or refunded once production has started.